FAQ
FAQ - FREQUENTLY ASKED QUESTIONS
IS MY DATA SAFE? (RFID PROTECTION) Absolutely. All Vault & Vise wallets are engineered with advanced RFID-blocking technology. Your credit cards and personal data are shielded from electronic theft and unauthorized scanning.
WHERE DO YOU SHIP FROM? To ensure the fastest delivery, we utilize premium fulfillment centers in both Europe and Asia. Depending on stock and your location, your order is dispatched from the facility that offers the most efficient route.
HOW LONG DOES SHIPPING TAKE? Orders are processed within 1-3 business days. Average delivery times are:
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USA & Europe: 7-14 Business Days
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Rest of World: 10-20 Business Days
WILL I GET A TRACKING NUMBER? Yes. You will receive an email with your tracking number within 48 hours after your order is shipped.
WHAT IS YOUR RETURN POLICY? We stand by our quality. If you are not satisfied, we have a 30-day return policy. Please visit our Refund Policy page for full details.